The Official Introduction to the ITIL Service Lifecycle
OGC - Office of Government Commerce
ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.
سال:
2007
ناشر کتب:
The Stationery Office
زبان:
english
صفحات:
256
ISBN 10:
0113310617
ISBN 13:
9780113310616
سیریز:
Official Introduction
فائل:
PDF, 6.14 MB
IPFS:
,
english, 2007